We at Mombasa want you to be satisfied with your purchase.
You may return or exchange your Mombasa merchandise within 10 days after you receive your product and we will issue a refund minus the shipping charge.
Please Note: All sale items are final sale, in which case they are not eligible for refund, exchange, or store credit.
For any inquiries concerning returns and exchanges, please email us with the reason for the return at firstname.lastname@example.org to obtain a Return Authorization Number (a return can not be processed without obtaining a Return Authorization Number (RA#) first). All e-mail will be answered within 48-hours.
When shipping your return or exchange, include your name, address, phone number, RA# and e-mail address. Please package your item securely. Shipping and insurance is the responsibility of the individual.
Your credit card will be credited the total amount, minus the cost of shipping.